At OASIS FAMINTO UNIPESSOAL LDA, we want you to be completely satisfied with your purchase. If you experience any issue, we’re here to help.
You may request a return within 7 days of receiving your order.
Items must be unused, undamaged, and in original packaging.
Proof of purchase (invoice or order confirmation) is required.
Certain items are not eligible for return due to hygiene or safety reasons (if applicable — such as perishable or consumable goods).
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days via the original payment method.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for quick resolution.
Return shipping costs are the responsibility of the customer unless the return is due to our error.
Shipping charges are non-refundable.
To request a return or refund, please contact:
📞 +351920377155
✉️ contact@oasisfaminto.com
🏢 Avenida Dr. Belchior Cardoso da Costa, n.º 255, 4520-152 Santa Maria da Feira
NIPC 519011627 – OASIS FAMINTO UNIPESSOAL LDA
